At Housing Disrepair Compensation Claim, we are committed to providing a high-quality service to all our clients. Our dedicated complaints management system ensures that every concern is addressed promptly and fairly. We acknowledge that there may be instances when we do not meet your expectations. This policy outlines how we handle and resolve complaints to ensure your satisfaction with our services.

How to Make a Complaint

Our Complaints Process


Continuous Improvement

We are committed to improving our service based on feedback and complaints received. We regularly review our complaints to identify patterns or systemic issues and to develop strategies to prevent such complaints in the future.

Contact Us

If you need more information about our complaints handling process, please contact us via the methods listed on our website.

This policy ensures that all complaints are dealt with fairly, efficiently, and effectively, aiming to resolve any issues in a manner that respects all parties involved.